STYLECRAFT
Get to know your homebuilder with these 10 questions.

Do you really know how your homebuilder actually builds homes? Here's your opportunity to interview the homebuilders on your short list—and get to the bottom of whether or not the relationship is worth the investment. Beyond visible features like cabinets and fixtures, you need to know what goes into your home behind the scenes. Why? Because some builders use cost-cutting measures that compromise quality, assuming you'll never know the difference anyway. Below are the top 10 questions that will help you know exactly what you're getting into.

Ready to delve more deeply? Download The Top 20 Questions to Ask Your Homebuilder and our Homebuilder Comparison Worksheet. Print these lists and add them to your own idea book where you can collect research and inspiration for building your own home.

The Top 10 Questions to Ask Your Homebuilder

1. What quality control measures are in place during the building process?

Using high-quality products is important, but it is no substitute for enforcing quality control measures during the construction process. Make sure your homebuilder has established quality control measures with specific inspections throughout the process to ensure your investment is protected.

2. Do you have a dedicated, in-house service and warranty department?

After closing, who will you call if you have a problem? Will you be able to call a service professional directly—or is there an answering service? Will the homebuilder's own employee respond to a service call—or a sub-contracted company whose reputation is not invested in your home? New home construction warranties vary little in the extent of coverage, but vary greatly in their execution.

3. What is the process for choosing design selections?

Will you make your selections based on sample boards stored in the model home or will you have access to a large showroom with a variety of examples? Will you choose from photographs or will you be able to see and touch your choices? Will you get personalized attention or will you have to share your time with other customers?

4. Do you use rebar in the footer of every house you build?

Prior to construction, the minimum specifications for footers are determined by an engineer who specializes in soil analysis. These specifications may not necessarily require rebar to reinforce the concrete. But with the high soil elasticity in the Central Virginia region, you'll want to have the strongest footer available—one built with rebar.

5. How is the crawl space finished?

Local building code requires a vapor barrier vapor barrier in the crawl space. Some homebuilders install the vapor barrier at the end of construction—right on top of construction debris and with little to secure it. A better method involves laying the vapor barrier prior to framing and securing it with a layer of gravel. This keeps the crawl space clean and protects the vapor barrier from construction debris.

6. How do you treat the house for termites?

During the building process, many builders treat the soil and lumber for termites with poison. But the poison can be dangerous to humans; in fact, the building site usually must be evacuated after the poison is applied. A better alternative is to treat the frame with a natural chemical substance called borate, which is toxic to termites but completely safe for humans and animals.

7. Do you use dimensional lumber or engineered flooring for all of your flooring systems?

Many homebuilders use both engineered and dimensional lumber flooring systems. Dimensional lumber flooring systems are more likely to crown, shrink, or squeak. Engineered flooring systems are multiple-ply planks, which do not change shape or split, limiting squeaks and improving stability.

8. How close do you space studs when framing walls?

Spacing systems are multiple-ply planks, which do not change shape or split, 16 inches apart provides stability, reduces warped walls and limits nail pops. In some non-load bearing walls, homebuilders will space systems are multiple-ply planks, which do not change shape or split, 24 inches apart to cut down on their lumber costs.

9. Are the windows single-hung or double-hung?

Single-hung windows have a stationary upper sash and a movable lower sash. However, both sashes are movable in double-hung windows, improving ventilation and making cleaning much easier. While many homebuilders install single-hung windows to cut costs, double-hung windows offer greater convenience and quality.

10. What type of structured wiring do you offer?

Will your homebuilder test and warranty structured wiring systems are multiple-ply planks, which do not change shape or split,structured wiring cables? Every cable should be tested and guaranteed in your home prior to purchase. If structured wiring is not installed and tested properly, its performance can be dramatically reduced. Make sure both the homebuilder and the manufacturer guarantee that your structured wiring will always perform to the required standards.

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